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CNA·Singapore

Provider lapse caused 9.5-hour healthcare outage

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Provider lapse caused 9.5-hour healthcare outage

A preventable lapse by a service provider caused a 9.5-hour outage in Singapore’s public healthcare information technology system on Oct 13. About 4,000 outpatient appointments had to be rescheduled, and Senior Minister of State for Health Tan Kiat How apologised.

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