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Mothership·Singapore

Most BCRS refunds happen on the spot, says Janil

Summarised by Spiced Kopi · ·11 sec listen

Most BCRS refunds happen on the spot, says Janil

Minister Janil Puthucheary says some failed refunds happen because users are unfamiliar with the process. More than 95 per cent of transactions are refunded immediately, while unsuccessful claims can now be processed within 10 working days, down from 13.

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